1. SERVICE DESCRIPTION. DEFINITIONS
The website www.Beansanddots.ro hereinafter referred to as the Website is used by the Company ZASH PRODUCT SRL, Bucharest, ION BREZOIANU 23-25, BUILDING C2 – CORP B, MEZANIN, HALL 1, registered at the Trade Register with the number J40/6331/2004 and CUI/CIF 16350436, a company which has the exclusive intellectual property right over the content of the Website, being hereinafter referred to as the owner of the Website/Seller.
Through the Website, its owner, as a seller, ensures the presentation and sale of goods, products and/or services to customers accessing the Website as buyers. The following terms shall be defined as follows:
User – any natural person who accesses the Website for information and for seeing the commercial offer of the Website owner, regardless of whether or not they place an Order for purchasing products/services;
Client – any person who accesses the Website and places an Order for purchasing products/services on their own behalf or as a representative of a legal person;
Buyer – the Client (natural or legal person) who has concluded a Contract with the Website owner as defined hereinafter;
Account – the Website section consisting of an e-mail address and a password that allows the Buyer to send the Order;
Products, goods and services – any product, good or service to be provided by the Seller to the Buyer as a result of the concluded Contract;
Order – the request sent in electronic format, by which the buyer expresses its intention to purchase goods or services presented in the offer of Beansanddots.RO;
Contract – the Order confirmed by phone (by a confirmation phone call by the Seller to the Buyer) or electronically (by a confirmation email/electronic message sent by the Seller to the Buyer).
Content – all information published on the Website that can be viewed/accessed using electronic equipment.
The general terms and conditions provided herein below shall apply to all sales of goods and services through the website www.beansanddots.ro.
2. USER REGISTRATION
To place an Order for products/services offered by www.beansanddots.ro, the User shall register on the Website as a potential Client. In this regard, you undertake and guarantee that you provide real, accurate and complete data, as required by the registration form (name, surname, email address, telephone number, billing address).
The Website owner reserves the right (not the obligation) to check the authenticity of the registration data of the Users as regards their existence.
By accepting the terms and conditions, the User agrees to any checks to be performed by the Website administrators as a safety measure for the reality and accuracy of the data provided.
If it is found that the information provided by the User is inaccurate (e.g., the email address is incomplete or belongs to another person, the phone number is incomplete or belongs to someone other than the user), the Website owner reserves the right to suspend or to terminate the access of the given User to the Website services and to refuse current or future attempts to order products/services offered on the Website.
3. ORDER REGISTRATION AND CONFIRMATION
The products offered by the online store Beansanddots.ro be sold only based on an Order to be processed according to the provisions below.
Orders are processed and fulfilled in the chronological order in which they were registered.
By launching an Order through the online store Beansanddots.ro, the Buyer agrees with the form of communication through which the Seller carries out its operations (electronically).
An Order placed on the Site includes:
– the goods/services included in the offer of the online store Beansanddots.ro;
– clear information regarding the invoicing, delivery data and other special information;
– the Buyer’s specifications.
ATTENTION!!! An unconfirmed Order does not involve reservation of the products.
The launching of an Order does not imply confirmation of the Order and the Contract.
The steps for completing an Order and concluding the Contract are the following:
a. registration of the Order by generation of a unique code for each registered Order;
b. taking over the Order by a sales agent, within the working hours from Monday to Friday between 9-17;
c. Order confirmation is done only after checking the Order and the stock. This confirmation is done exclusively by a sales agent, by phone or electronically (email);
d. Order delivery is done only after Order confirmation and after the delivery details are established.
The Seller may cancel the Order placed by the Buyer, following a prior notification sent to the Buyer, without any subsequent obligation of any party to the other or without any party being able to claim damages from the other party, in the following cases:
a. non-acceptance by the issuing bank of the Buyer’s card, the transaction, in case of online payment;
b. invalidation of the transaction by the card processor in case of online payments;
c. the data provided by the Client/Buyer in the Website form are incomplete and/or incorrect;
If a product and/or service ordered by the Buyer cannot be delivered, for any reason, by the Seller, it will inform the Buyer and return to them the value of the product and/or service, within maximum 7 (seven) days from the date when the Seller became aware of this fact or from the date when the Buyer expressly stated its intention to terminate the Contract.
4. PRICE AND STOCK OF PRODUCTS
The prices and the stock of products are updated by the online store as it receives information from suppliers.
If prices or other details regarding the products were displayed incorrectly, including due to the fact that they were entered incorrectly in the database, the Buyer acknowledges the Seller’s right to cancel Orders (requests for products that have not been confirmed) containing these products and to notify Clients as soon as possible about the error occurred.
5. DELIVERY OF PRODUCTS
The delivery of products is done by courier – Fan Curier.
There may be delays in the delivery due to stock depletion, workload, internal technical problems or external factors.
After the Order is received, it is recommended to check the products for any inconsistencies in relation to the order specifications.
All products sold by the online store Beansanddots.ro benefit from warranty conditions according to the laws in force.
6. INVOICING – PAYMENT
The prices of the products and services displayed on the website Beansanddots.ro include VAT according to the laws in force.
The price, the payment method and the payment date are specified in the presentation of each product/service and in the order. The website owner shall issue an invoice for the product to the client.
The website owner shall send the related invoice to the client exclusively in electronic format, by adding the invoice in their Account and by email, to the email address mentioned in their Account.
Through this way of communication, the Client, by accessing its Account, will keep a record of orders, issued invoices, and will be able to also save and archive them.
The Client may pay for the orders placed by bank card. The data of the Client’s payment card will not be accessible to the website owner and will not be stored by it. Payments will be processed through the processor Netopia Payments.
In certain cases, in order to maintain the security of Transactions, when registering the Order, the Client will be asked to authorize the payment by re-entering the password related to the Account.
For Transactions security reasons, the Client is advised to not remain logged in on the Website and to not set the automatic login option on mobile devices. Disclosure of the account access password is not allowed.
7. THE BUYER’S RIGHT OF WITHDRAWAL
The Buyer has the right to withdraw from the Contract, respectively to return the ordered products, within 14 calendar days from their receipt, without invoking any reason and without incurring any costs other than the delivery costs.
Only products that are sealed, with unaltered seals, in a perfect physical condition may be returned, for reasons of health protection or for reasons of consumers hygiene.
If the Client/Buyer requests withdrawal from the Contract within the legal period of withdrawal from the contract, they must also return any gifts that accompanied the product.
If the return is accepted and the Order is paid, the Seller shall refund the amount within maximum 14 (fourteen) days from the date when the Seller was informed by the Buyer of their decision to withdraw from the Contract. The amount will be refunded as follows:
a. for Orders paid online by card – by refund to the account from which the payment was made;
b. for Orders paid with PO/cash on delivery/iTransfer/bank card – by bank transfer;
8. SERVICE CHANGES
The Website owner reserves the right to change or interrupt, temporarily or permanently, the access to the Website (in whole or in part). In this case, the Website owner shall not be responsible to the User or to a third party for any change, suspension or interruption of the services available through Beansanddots.
9. INTELLECTUAL PROPERTY
The User expressly declares that it acknowledges that all graphic design and content of the Website are the property of Beansanddots. The exceptions are the information and graphic elements registered by the Users, as well as the graphic signs belonging to other entities.
The User agrees that any software used in connection with the services offered by the Website contains information that is confidential and subject to the right of ownership, being protected by the laws regarding the intellectual, industrial property rights and other applicable laws.
The User agrees not to reproduce, copy, sell or operate the services, information and/or audio-video materials to which they have access as a result of using this Website, in part or in full.
The User is prohibited to change, rent, assign, lend, sell, distribute, or create derivative materials based on the services or programs used on the Website.
This Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise operated for any other purpose, without the prior written consent of Beansanddots.ro or of the licensors of Beansanddots.ro (as the case may be). Beansanddots.ro and its licensors reserve all rights that are not expressly granted in or over their Content.
The photos that are presented are informative and may contain accessories that are not included in the standard product package;
The technical specifications are informative, subject to change without prior notice and do not constitute a contractual obligation.
1. The owner of Beansanddots.ro does not offer any guarantee that:
– the online services meet all user requirements;
– the online services will be uninterrupted, timely, secure or error-free;
– the software errors will be corrected.
11. LIMITATION OF LIABILITY
The User expressly agrees that the Website owner shall not be liable for any damage or direct, indirect, incidental, special damages, including, but not limited to damages through loss of profit, possibility of use, data or other intangible or immeasurable losses (even if the owner was previously informed of the possibility of occurrence of such losses), resulting from:
– the use or impossibility of using the services of Beansanddots.ro;
– the unauthorized access to or damage to the User’s transmissions or data;
– a third party’s statements or actions on the Website services;
– any other problem related to the Website services.
12. NOTIFICATIONS AND COMMUNICATIONS
13. FORCE MAJEURE
14. ENFORCEABLE LAW
By accessing this website, the User agrees that this Contract and any dispute related to it are governed by and construed in accordance with Romanian law, and the User agrees to be subject to the exclusive jurisdiction of the competent Romanian courts.
Beansanddots.RO does not guarantee that the content of this website is subject to the laws (including intellectual property laws) of other countries outside Romania.
15. FINAL PROVISIONS
If, after the Website is launched, additional services available on the Website are implemented, these services shall be subject to the same rules and conditions contained in these terms, unless they benefit from separate conditions.
By accessing and registering your data on this Website, you agree to the terms and conditions above, which have the value of a contract, tacitly accepted, between the user and the owner of the Website. If you do not wish to be bound by and comply with the rules described above, please do not use the services provided by this Website.